Cancellation Policy
At Mega Pallet Liquidation, we understand that circumstances may change, and you may need to cancel your order. Please review our Cancellation Policy to understand the process and any applicable fees.
Order Cancellation Eligibility
You may cancel your order under the following conditions:
Cancellation requests must be made within 2 hours of placing the order.
Orders that have not yet been processed or shipped may be eligible for a full refund.
Once an order has been processed, prepared for shipment, or picked up, it cannot be canceled.
How to Request a Cancellation
To cancel an order, follow these steps:
Contact Us Immediately – Call +1 314-641-4785 or email info@megapalletliquidation.shop with your order details.
Provide Order Information – Include your order number, name, and reason for cancellation.
Wait for Confirmation – We will review your request and confirm whether the cancellation is possible.
Cancellation Fees
If your order is canceled before processing, no cancellation fee applies.
If your order is already in processing but not yet shipped, a restocking fee of 5% may apply.
Orders that have been shipped or picked up cannot be canceled and must be handled under our Return & Refund Policy.
Refund for Canceled Orders
Approved cancellations will be refunded to the original payment method within 7 business days.
Shipping costs (if applicable) are non-refundable.
Custom & Special Orders
Custom orders and special bulk orders are non-cancelable and non-refundable once placed.
Deposits made for bulk or reserved inventory are non-refundable.
No-Show & Unclaimed Orders
If an order is not picked up within 2 days of the scheduled pickup date, we reserve the right to cancel the order without a refund.
Customers must communicate any pickup delays in advance to avoid order cancellation.
Contact Us for Cancellations
Mega Pallet Liquidation
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